frequently asked questions
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FAQs, support, and official info on every service.
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General questions:
Get familiar with our ethical finance approach, who we serve, and how our interest-free services work. This section covers the fundamentals of what makes Ethica Finance different and accessible to all.
Yes. All our financing products are structured using Islamic contracts that eliminate riba (interest) and comply with Shariah law.
Civil servants, micro-entrepreneurs, SMEs, and individuals with verifiable means of repayment.
No. Our services are open to everyone regardless of religion, as long as they agree to our ethical, interest-free terms.
We use approved Islamic finance models like Murabaha, Qard Hassan, Istisna, and Wakala, and avoid all forms of interest and uncertainty (gharar).
We offer a wide range of ethical products including Asset Finance, Civil Service Loans, Micro Loans, Pay Day Loans, Buy Now/Pay Later plans, LPO Financing, Short-Term Travel Loans, Revolving Account Loans, and SME Loans. All are interest-free and aligned with Shariah principles.
Yes, loan amounts are determined by the specific product, your income or business capacity, and repayment ability. Higher amounts may require guarantors or additional documentation.
Services and application uage:
Learn how specific loan products work, what they’re best suited for, and what to expect during application. From solar financing to SME support, we break down each service and its requirements.
Ethica purchases the solar system and resells it to you at a known markup using a Murabaha contract. You repay in fixed, interest-free installments.
Micro Loans are typically for business or personal needs over a few months; Pay Day Loans are short-term and repaid with your next salary.
Valid ID, proof of income or employment, recent bank statements, and possibly a guarantor.
You can apply online or in person at our Abuja office — whichever is more convenient for you.
Support & updates:
Here you'll find answers to common questions about the application process, loan approvals, required documents, and how to manage your information with us. Whether you're new or a returning client, this section helps you stay informed.
You can apply via our website’s [Apply Now] button, visit our Abuja office, or call us to begin the application process.
Most loans are approved within 48 to 72 hours of receiving complete documentation.
Some facilities may require a guarantor or collateral, depending on the loan type and amount.
You’ll be contacted via SMS, email, or a phone call.
Yes. You may reapply and potentially qualify for a higher limit based on repayment history.
Call our support team or email info@ethicafinance.ng to securely update your records.